Order Entry
4 for 3 Promotion (Purchasing & Selling)
From time to time Suppliers will offer a promotional campaign for consumers to purchase three tyres and get the fourth tyre at no cost (FREE!). This document outlines the setup and operational procedures that should be followed so you properly ...
Supplier Returns
Supplier Returns are used to record that stock has been returned to a supplier and is no longer in the inventory files in COSTAR. Once the Supplier issues a Credit Note for this return, these details can been processed on the Supplier Return. As soon ...
White List / Black List Rules and Authorisation
Costar has the ability to setup White List/Black Lists Rules for customers that wish to have restrictions set on the products, services and special items available to them. This is commonly used in the setup for fleet customers where the products ...
Cash Out
This help file outlines how to give a customer Cash out of the EFTPOS machine without any sale in Costar. This still needs to be accounted for in Costar so that the Day End reconciliation balances. Start a new invoice/repair order and select the ...
Marking a Repair Order as Completed
Repair Orders and Invoices have a checkbox that allows your technician to mark a job as Completed. If the work on a Repair Order is completed (i.e. just waiting for the customer to pick up the vehicle), clicking the "Completed" box changes a status ...
Browse Suppliers
COSTAR includes a feature that enables stores to directly check stock, get pricing information and place orders with Wholesalers or Distributors also using COSTAR. This connection is called COSTAR2COSTAR. A comprehensive list of COSTAR2COSTAR ...
Registration Checks
Before you let your staff test-drive a customer’s vehicle you should be ensuring that the vehicle registration is current. Now that registration stickers are no longer on the windscreen you need to actively check these details, and COSTAR has a ...
Fitment Guide
COSTAR users have automatic access to the NJOY Fitment Guide. This guide is designed to assist you find the OEM standard tyre specifications as well as acceptable alternative sizes. The guide can be accessed through a Repair order by clicking on the ...
Vehicle Inspection Forms
A Vehicle Inspection Form allows you to ensure that all the components for a complex type of job (e.g. 60-point Inspection) are carried out and any associated comments recorded. Once completed your Inspection Form will also allow you to provide your ...
Cancelling a Deposit on an Order Entry Document
Cancelling an Order Entry Deposit To cancel a deposit simply open the Invoice/Repair Order from the WIP screen and delete all lines on the invoice except for any deposit lines. Note: One way to highlight multiple lines on an order entry document is ...
Taking a Deposit on an Order Entry Document
Taking a Deposit on a Repair Order If your customer pays a deposit for a job, the transaction needs to be recorded in COSTAR. On the Repair Order add the code DEP and the amount that they have paid. COSTAR will change this value to a negative amount ...
Document Over-Rides
If you have ever gone to open an existing document only to get a message stating that the document is already open, it is not an error. This is COSTAR protecting your data. COSTAR prevents you from opening more than one instance of a document at any ...